Privacy Policy

Lycotec Ltd (“Lycotec”) is committed to safeguarding and preserving the privacy of its website visitors and any third parties and to ensuring that their personal data is stored, processed and treated correctly and lawfully.

This Policy sets out exactly what happens to any personal data that is handled by Lycotec. We tell you how we will collect it, what we will use it for, who we will share it with and how we will keep it safe.

Information We Collect

The type of personal data that Lycotec may handle consists of contact details about its website users, people requesting further information or other third parties that the company may need to communicate with. This personal data is stored electronically and is subject to the legal safeguards outlined in the Data Protection Act 1998 and from 25 May 2018 the General Data Protection Regulation.

In running and maintaining its website Lycotec may collect and process the following data about its visitors:

• Information about use of its site including details of visits such as pages viewed and the resources accessed. Such information includes traffic data, location data and other communication data.

• Information provided voluntarily by users when registering for information.
• Information that interested parties provide when communicating with Lycotec by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. Cookies may be used where appropriate to gather information about a visitor’s computer in order to assist Lycotec in improving its website.

Lycotec may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

The settings on your computer can be adjusted to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Use of Personal Information

Lycotec uses the information collected from you to provide its services to you. It may be used:

• to provide information to you that you request from us relating to our services.
• for marketing, website analysis and internal market research.

Storing Your Personal Data

Lycotec will do its upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely. In operating the website it may become necessary to transfer data that is collected from you to locations outside of the European Union for processing and storing. By providing your personal data to Lycotec, you agree to this transfer, storing or processing.  The sending of information via the internet is not totally secure and on occasion such information can be intercepted. The security of data that you choose to send to Lycotec electronically cannot be guaranteed. Sending such information is entirely at your own risk.

Disclosing Your Information

Lycotec will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• Where we are legally required to do so by law
• To enhance fraud protection and reduce the risk of fraud.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that Lycotec holds relating to you. This is a free service, but Lycotec reserves the right to charge a fee if costs are incurred in providing you with the information. From 25 May 2018 you will have additional rights such as to request that inaccurate personal data about you is corrected or that it is deleted. If you are unhappy with the way we are processing or have processed your personal data, you have a right to complain to the Information commissioner’s Office https://ico.org.uk/concerns/

Data Retention

Lycotec will not keep personal data longer than is necessary for the purpose for which they were collected. All reasonable steps will be taken to destroy, or erase from its systems, all data which is no longer required.

Contact

For any questions about Lycotec’s Privacy Policy or handling of your personal data, please contact: info@lycotec.com or call us on 01223 969704

Last updated: 12th May 2021 (Cambridge, United Kingdom)